Your refund may be delayed if your return needs corrections or extra review. If the IRS needs more information to process your return, they'll contact you by mail.
Mail Processing Delays
It’s taking us longer to process mailed documents including paper tax returns. We’re processing all mail in the order we receive it.
If you mailed a tax return and haven’t yet heard from us, don’t call or file a second return. Find expected wait times for current IRS operations and services.
When to Call The IRS
Call about your refund status only if:
It's been 21 days or more since you e-filed
It’s been over 6 months since you filed by mail
Where's My Refund directs you to contact us
Help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.
Individuals 800-829-1040 7 a.m. to 7 p.m. local time
Businesses 800-829-4933 7 a.m. to 7 p.m. local time
Non-profit taxes 877-829-5500 8 a.m. to 5 p.m. local time
Estate and gift taxes (Form 706/709) 866-699-4083 8 a.m. to 3:30 p.m. Eastern time
Excise taxes 866-699-4096 8 a.m. to 6 p.m. Eastern time
Overseas callers Use our International Services page.
Callers who are hearing impaired TTY/TDD 800-829-4059
Requesting a face-to-face meeting for help
Comments