Announcement: We have some new changes for Tax Season 2024!

We have some exciting news with important changes to accommodate.

TaxGuru Financial loves to keep our clients in the loop and update you on all the latest changes.

As tax season 2024 approaches in less than 60 days, we have some exciting news. Quennie "Thee TaxGuru" is expecting a baby girl February 2nd! We would like to spread our congratulations to the family. Although you may be aware of the due date we do understand that babies will come when they want and because of that TFPS would like to bring awareness to our clients.

Business will still operate per usual with the help of staff. Please be aware that our highly trained and educated staff will be assisting many of you this year with the oversee of Quennie. It is a must to be kind and respectful towards all staff members. We will work diligently to assist each client in a timely and efficient manner.

Appointments and Scheduling Updates

Many of you are anxious about this upcoming tax season and have already started booking. There will of course be adjustments to scheduling this year which are listed below:

1. All appointments, including advance bookings are subject to change at any time. Clients will be notified immediately if changes occur, to book a new appointment.

2. All clients are required to upload all needed documentation and information no later than 24 hours before appointment time. If failed to do so, appointment will be cancelled, a $15 non-refundable rescheduling fee will be charged and must be paid in full before scheduling again. NO EXCEPTIONS!

3. All clients must have all tax documents accessible before booking except consultations.

4. There will be absolutely no quotes and or free estimates during tax season. As stated in the client engagement letter, a fee of $150 will be charged if you decide not to move forward at your own will.

5. Best source of communication is via texting and or calling the business line.

Those filing only businesses tax returns with no W2's will be able to file early January. Our staff will be contacting business clients starting December to ensure preparation for the season.

New Clients

TaxGuru Financial is always accepting new clients to the family! As we welcome you, we would also like to keep you informed.

1. All new clients will be charged a non-refundable $15 deposit.

2. A consultation will take place prior to servicing new clients.

3. New client appointments may be subject to be placed on a waitlist.

Invoices and Fee(s)

To ensure both parties maintain a healthy professional relationship, we ask of the following:

1. All past due invoices must be paid in full before rendering any services.

2. There is a rescheduling fee of $15 (this includes cancellations made on the company's end for failing to provide documents in a timely manner).

3. Consultations and service fees will have a 5% increase affective January 2nd.

Give-Aways

TFPS takes pride in awarding loyal clients and those who supports our line of work.

Give-aways this upcoming season will be the biggest yet! We will be hosting community days, partnering with local businesses, spa days plus more!

It is required that clients file a return with IRS acceptance acknowledgment to be entered into any drawings, raffles and or giveaways.

Those with referrals will be entered into drawings each time a referral has successfully filed a tax return with our company.

For Vacation Stays, there will be absolutely no changing of destinations and or entering multiple submission forms. Please note that our company is not a travel agency, nor are we associated with a travel agency. We do not handle any fees paid to travel companies, neither are we responsible for any travel accommodations, transportation or flights.

Thank you for taking the time to read over our new updates. We highly appreciate your business and thank you for all your patience and support in advance. We look forward to serving yet another successful tax season.